Wastech Field Service & Support
Controls & Engineering offers trained technicians to support the
operation and maintenance of all Wastech Controls equipment.
Our technical support is available in the
- Operator and Maintenance Manuals:
Wastech Controls provides printed manuals with every piece of equipment.
These are written by the engineers that designed the equipment and the
answers to most technical questions can be found in the manual. Part
lists, schematics, wiring diagrams and maintenance instructions are
included. Additional manuals or replacement manuals can be ordered for a
nominal charge or downloaded as a file from the website or requested as
an email attachment.
- Phone Support: Wastech Controls
offers technical support to customers by phone, FAX or email . Office
hours are 8AM to 6PM, PST.
- Service Contracts: Maintenance
agreements are available by factory technicians in Southern California,
Northern California, and Arizona. In other areas, it is offered by
factory appointed and trained technicians. Call for a quotation.
- Field Service Calls: Wastech
Controls has trained technicians and engineers available for emergency
service calls. We can quickly respond to any problem and get your system
up and running again. Costs will be quoted in advance and will include
engineering time at published hour rates plus travel and expenses.
- Operator Training: Formal
training for operators is available on-site. Most training can be
covered in 4 hours. Wastech Engineers will review operating procedures,
alarm responses, and maintenance requirements. Cost will be engineering
time plus travel and expenses.
- Startup and Installation Supervision:
If requested, Wastech engineers will work with installation contractors
and perform and supervise startup and commissioning on-site. Cost will
be engineering time plus travel and expenses.
- Preventive Maintenance Inspections:
Call Wastech Controls and a factory engineer will come to your facility
and inspect your equipment. These visits can help prevent downtime and
lost production. Our engineers will re-calibrate or adjust the system
and provide recommendations for additional maintenance or replacement.
- Parts Inventory: Wastech Controls
stocks a large inventory of components and consumable supplies. Many
items can be shipped overnight or next day. Credit cards and purchase
cards are accepted. Ask our technicians for help identifying part
Credit Card Payment: We accept VISA, MasterCard and
American Express. If you desire
an open line of credit, please fill out our credit application form.